When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.
When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.
Barnes & Noble is the world’s largest retail bookseller and a leading retailer of content, digital media and educational products. Our Nook Digital business offers a lineup of NOOK® tablets and e-Readers and an expansive collection of digital reading content through the NOOK Store®. Barnes & Noble’s mission is to operate the best omni-channel specialty retail business in America, helping both our customers and booksellers reach their aspirations, while being a credit to the communities we serve.
