Managing people and particularly difficult ones, is the hardest job in the world.No one shows you what to do; there are very few training programmes, and most people believe it is just something you can or can't do.The reason it's such a hard job, is that every human being is different.We all know them - those difficult people who seem motivated in the quest to spread misery.Sadly, in either our personal or professional lives, or both, each of us will periodically encounter someone who fits this description.This book defines some categories of difficult people: The Bully, The Sniper, The Victim, The Fault-Finder, The Know-It-All, and The Cheater; and healthy strategies you can use to effectively deal with these difficult people.So find out this simple and painless strategy by reading this book.Kam Griffin