The Inside of Outsourcing is intended for the executive looking to drive efficiencies in the IT organization. The book will explain how to develop and implement well-crafted strategies to optimize the IT labor model. We will examine strategic planning, implementation and project evaluation processes designed to keep the organization out of trouble and moving forward by following four key concepts:1. Building The Business Case: Outsourcing IT services should address a current business problem. The Inside of Outsourcing will help the reader position a strategy; develop a Business Case; compare sourcing models; and analyze the cash flow associated with the project.2. Organizational Readiness: The readiness assessment addresses various aspects of outsourcing including organization design; creating project objectives; identifying new managerial skills needed; establishing a Supplier Relationship Management function and managing staff impacted by the decision to outsource.3. Supplier Selection: The Inside of Outsourcing works through the process of finding the right supplier partner; drafting the contract and creating the key performance metrics.4. Implementation and Governance: The Inside of Outsourcing describes the critical implementation roles and how to work through the various stages of Knowledge Transition. Finally, the work done by the Governance Team is presented along with an understanding the supplier’s culture.
The Inside of Outsourcing is intended for the executive looking to drive efficiencies in the IT organization. The book will explain how to develop and implement well-crafted strategies to optimize the IT labor model. We will examine strategic planning, implementation and project evaluation processes designed to keep the organization out of trouble and moving forward by following four key concepts:1. Building The Business Case: Outsourcing IT services should address a current business problem. The Inside of Outsourcing will help the reader position a strategy; develop a Business Case; compare sourcing models; and analyze the cash flow associated with the project.2. Organizational Readiness: The readiness assessment addresses various aspects of outsourcing including organization design; creating project objectives; identifying new managerial skills needed; establishing a Supplier Relationship Management function and managing staff impacted by the decision to outsource.3. Supplier Selection: The Inside of Outsourcing works through the process of finding the right supplier partner; drafting the contract and creating the key performance metrics.4. Implementation and Governance: The Inside of Outsourcing describes the critical implementation roles and how to work through the various stages of Knowledge Transition. Finally, the work done by the Governance Team is presented along with an understanding the supplier’s culture.
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