This book was written as a guide for the self-employed, independent, freelance Technical Writer to help manage the process of being a Technical Writer, the project methodology, the lifecycle and writing strategy for creating software user documentation including the areas of marketing, project management, planning, design, and production. As a writer of software instruction, you should find this book to be of specific value to you as it deals only with Technical Writing in the domain of software and it's users.What's new and noteworthy in the 2019 editionThe second edition has been re-organized, expanded, and updated for 2019There are brand-new sections on concepts of Simplifying complex content, Technical Writing in an Agile software development environment, Chatbots, Artificial Intelligence (AI), and the Internet of Things (IoT)