This is the compact end of the ducted range: two 12000-BTU concealed handlers on an 18000-BTU outdoor unit that measures 36.5 by 14.96 by 27.52 inches and weighs 92.6 pounds, noticeably lighter than the 27000-BTU and 35000-BTU condensers in the same family. Each handler serves roughly 750 square feet, moves 360 CFM and removes 81.2 pints of moisture a day, and because both zones are the same size neither one has to be undersized to fit the pair. Efficiency is 24 SEER2 in cooling with 10.5 HSPF2 in heating, delivered by an inverter compressor and R454B refrigerant rather than fixed-speed operation, which is also why temperature holds steadier at the setpoint. Setting range runs 60 to 88 degrees Fahrenheit and each zone is adjusted independently on its own wall thermostat, from a smartphone app, from the remote at up to 39.2 feet, or by voice. Seven modes, eight fan speeds and 4D auto swing shape how the air arrives, and a 24-hour timer takes care of set-and-forget scheduling. The handlers stay hidden and feed through ductwork, so the ceiling and walls stay clear in homes, offices and light commercial spaces. Indoor sound measures 28 decibels, sleep mode and a screen off function cover the night, and a child lock keeps settings put. Chassis electrical heating supports reliable output in colder conditions. Each handler measures 27.56 by 17.8 by 7.87 inches at 33.1 pounds. Two wall thermostats, two 16-foot copper pipe pairs, two 19-foot communication wires, four wall caps, four mounting foot pads, tape, putty and screw kits are packed with it.