Seven Turning Points identifies the pivotal stages when nonprofits must reassess the way they operate and make fundamental changes or risk decline.Author Susan Gross goes beyond describing symptoms and challenges and offers leaders usable advice on what to expect and what to do. You'll findThe characteristic pattern of problems that signal the need for changeReassurance that problems are an inevitable consequence of change or growthRecommended changes in structure, leadership, management, governance, operating style, and cultureWarnings about resistance you're likely to run into and how to manage itVivid examples of what really happens in organizations based on the author's real-life experience with hundreds of nonprofitsWith Seven Turning Points, you'll recognize when your organization is at a pivotal stage, understand the underlying dynamics, and be prepared with concrete actions to move the organization to the next level.