The use of Virtual Learning Environments (VLEs) in higher education institutions aims to modernise and add value to the teaching and learning process. Thus, after 14 years of using various VLEs, the Getulio Vargas Foundation (FGV) decided to implement a single VLE for its eight schools. The implementation challenge was tackled with a great deal of planning and took into account the advantages of the new environment, as well as a simple strategy of intense communication and training for teachers. Despite the efforts made, some teachers are not using the new platform or are using it only superficially. The aim of this study is to analyse the rate of use of this platform. It also aims to identify the critical points of the lack of take-up by teachers. As a result of this work, the assumptions that lead to an understanding of the suitability of the system were reviewed, as well as the development of an action plan that contributes to increasing adherence to the new tool.