This is a book about Chick-fil-A, analyzed from the perspective of a regular employee. Throughout his memoir, Jarek Bates reflects on his young adult life while connecting the lessons he's learned about heartbreak, addiction, religion, loss, and trust to his experience working for a fried chicken restaurant.
This book does not reflect the happy-go-lucky business culture that the company presents. This is a book about growth, adversity, and perseverance that the many Team Members endure throughout their teenage and college years.
This book questions the morality of America's favorite fast food company by analyzing Team Members'
anecdotes which have been swept under the rug in order for the brand to maintain a superb reputation.
This book praises the opportunities a family-owned business has given its employees while simultaneously criticizing its dystopian habits. This book evaluates the religious values of a restaurant chain, and contemplates whether or not our cultural shift towards artificial intelligence jeopardizes the Southern
Baptist climate the brand has established. But most importantly,
Not My Pleasure
examines how remarkable experiences are truly created, both inside and outside of Chick-fil-A, and defines what it truly means for my service to be my pleasure.