In the abandoned Crossroads Asylum, detective Jim Callahan is drawn into a sinister investigation haunted by past failures. During his investigation of the mysterious deaths and strange occurrences, Callahan uncovers the tragic story of former patient Abigale Sheets. As Callahan and his team investigate, they are plagued by supernatural phenomena, forcing them to confront their demons. However, as they delve deeper into the asylum's secrets, they begin to question their reality and whether the spirits of the past are truly at rest. In search of answers, Callahan returns to Crossroads Asylum, where he encounters ghostly Dr. Marsh, who reveals that asylums exist in the world of the living and the dead. Now attuned to the supernatural, Callahan faces a choice: return to the living or help the tormented spirits find peace. As he grapples with this decision, each team member must come to terms with their transformative journey through the darkness of Crossroads Asylum. Will they be able to find closure and redemption, or will the horrors of the past continue to haunt them?