As the issue of recruiting and retaining quality law enforcement officers makes national headlines, this report helps fill the void by telling the story of how five sites selected to participate in a COPS-funded project entitled "Hiring in the Spirit of Service," implemented significant change into existing hiring processes to recruit and select law enforcement officers that reflect a more service-oriented field. This document has relevance for all practitioners seeking to enhance their department's recruitment and hiring practices. Specifically, this publication discusses how each site progressed to meet its goals of hiring service-oriented law enforcement recruits and it describes the challenges encountered along the way as well as lessons learned that other agencies and practitioners can replicate.
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