Do any of these complaints sound familiar? Men are insensitive. Women are indecisive. Men don't listen. Women are too emotional. Men don't value women's opinions. Women talk too much. And on and on. For the most part, these are misperceptions and stereotypes! Finally, here are the answers you've been looking for! Jane Sanders has solved the gender communication puzzle with GenderSmart. In this enlightening, light-hearted, yet substantial book she has clarified the mysteries behind the innumerable misunderstandings, conflicts, and confusion between men and women. In a unique and engaging style respectful of both sexes, Jane details gender communication differences, why they exist, and how to deal with them more effectively. GenderSmart will help you solve the puzzle for better results, harmony, teamwork, and productive interaction with co-workers, staff, supervisors, management, customers, friends, spouse, and family. Jane Sanders is one of the nation's foremost experts on gender communication, both in the workplace and at home. With Fortune 500 clients nationwide, Jane is an engaging and respected consultant, speaker, and trainer on gender issues and other business topics.