"An insightful blend of wisdom, principles, examples and humor, as well as many 'how-tos' when it comes to dealing with the inevitable—change!" —Dr. Stephen R. Covey, author of The seven Habits of Highly Effective PeoplePat McLagan draws on her thirty years of experience consulting on change projects worldwide to outline the beliefs, character traits, and actions that will enable anyone to welcome change and take advantage of it rather than fear and resist it. Taking a conversational approach to a serious subject, she uses stories, examples, and illustrations to drive home the message that everybody in an organization has the power to make changes for the better. And she includes questionnaires throughout the book that enable readers to evaluate how ready they are to make the most of change.Change is happening all around us, both planned and unplanned. How we react to change determines personal success and self-esteem, and ultimately the success of the entire organization. Change Is Everybody's Business will show readers precisely what they need to know to become more conscious participants in determining their own destiny at work—and in life."McLagan . . . doesn't only focus on the formal leaders of the business, she tirelessly works towards caring for the needs of the front line employee—where the work is being done everyday." —Deb Santagata, Senior Manager, Avaya, Inc."[This book] makes it clear how important every individual is in bringing strategic changes to life—as well as creating the innovations that will move us into the future." —Bill O'Shea, President, Bell Labs