Center Information

Center Phone Numbers

Main Phone Number: 423.894.7177
Security: 423.894.7272
Management: 423.855.5282

Tourist Information Center & Guest Services

Sponsored by the Chattanooga Convention & Visitors Bureau

Monday - Saturday: 10am - 9pm
Sunday: Noon - 6pm

Located upper level near Sears, the Tourist Information Center offers shoppers the following services:

  • Fax and Copy Service
  • Lost and Found Mall Directory
  • Strollers ($) and Wheelchairs (complimentary)
  • Tourist Information

For information about hotels and attractions, please visit our Visitor Information Page.

Play Area

The Emerson Russell Play Area is located on the lower level near Dillard's. Kids love the Chattanooga theme and playing on the mini Walnut Street Bridge, sliding down Lookout Mountain and crawling on the Train! The Play Area is open during all mall hours.


Located on the upper level entrance near Dillard's Womens Store and in the Food Court.

ATM Machines

Three ATM machines are located throughout the shopping center. One at the entrance to the Food Court, one under the Food Court stairs and another on the upper level near Dillard's Womens Store.

Mail and Parcel Services

Mailbox is located just outside the Sears entrance by the redlight.

Electric Vehicle Charging Station

Located in mall parking lot between Food Court and Dillard’s Women’s Store.